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Our clients are as committed to us as we are to them because of our personalized service. We provide comprehensive services, "from soup to nuts," regardless if you're a group of one or one hundred. Whether you're a married couple starting a new business, a new HR manager exploring alternatives, a parent looking for coverage for your college-bound child, or an independent freelancer without immediate health benefits access, we want to assist you.

Here's what our clients are saying:

HR Manager for 126-employee staff in Albuquerque

"Marta and Cindy go above and beyond what you'd expect from a typical broker service. They're like family to me. I trust them completely.

Marta held my hand through every step of the insurance side of things. She has guided me through the process making sure I understand everything — absolutely everything — no matter what.

She and Cindy are always available to answer my questions — they're always prompt in getting back to me. I don't think I've ever waited more than an hour for them to return my calls.

They keep our relationship informal and highly personable, so I feel comfortable talking about things and bouncing things off of them. They're so friendly you never feel like you're bugging them, and they have never made me feel like I asked a dumb question.

I can't imagine service better than this."

 

HR Manager for a mid-sized employee group in the Southwest

"They are the most ethical people to do business with. You couldn't ask for more honest, ethical brokers... and I've had the other kind. They just work really hard for their clients. And you know, they care — about each and every one of their clients and employees. They just care.

They interface with all the companies I do business with in terms of if I need new hire packets, or anything from the companies — they do that for me. I'm always ready to pick up the phone and do it, and they always say, "No no no, that's our job. Let us handle it for you."

Not only that, I've developed a wonderful friendship with them over the years because they are so personable and approachable. They stay on top of everything — all the time.

They always go above and beyond. When we changed our 401K company, our old broker wanted us to change as well, and he was going to take commissions on everything that had already rolled over — when we went with Dougher & Fridline they refused to accept commissions because they saw that we had already paid commission on those things. Now that's class."

 

HR Director for over 150 full & part-time employees; 20+ year client of D&F

"I don't know how I could do without her (Marta). She's been working with us for 20+ years, and she's not only excellent at what she does, she's gotten us through these tough economic times.

When we had significant increase of 26% from Blue Cross — she got us down to 16% — and we ultimately saved $240 over the course of the year — even with a 16% increase from the previous year. We have been able to add over a page and a half to our benefits list, including a dental plan at no cost to our employees. In the 7 years I've been here, we've doubled our benefits options.

This is the one relationship I have that, even though I know it's probably a good idea to go out and shop once in a while, I wouldn't dare to think of it in this situation. Never."

Dougher & Fridline view every individual as their priority, not just every company.
© 2011 Dougher & Fridline, Employee Benefits Consultants